Installation Support Technician, Perivale

Miscellaneous Jobs
Salary negotiable
Contract Type:

Do you want to play in the development, manufacture and supply of high-quality, life-saving, fire suppression equipment? Do you want to play a key role in a disruptive high-growth, electro-mechanical based SME? 

Since our inception in 2008, our products have been directly linked to the saving of lives in private, social and sheltered housing settings. Our reputation is spreading and we now need to expand our team so that our products can reach even more people in the UK and beyond.

Job Role

The role of the Installation Support Technician is to provide support the installation and servicing of fire-suppression hardware.

Job Description

Providing technical support to the installer base

Auditing installations to ensure compliance standards

Performing domestic site surveys to assess optimal layout of hardware

Reviewing layout designs of others to ensure compliance standards

Assessing material quantities required at domestic installations

Performing hardware layout designing

Servicing hardware in the domestic residential setting

Provision of on-line, telephone and in-situ support to installers and end-usersRoot Cause Analysis of Field Failures

Person Specification

CAD experience

Familiarity with electro-mechanical products

Qualified Electrician (NICEIC registered Domestic Electrical Installer)

NVQ / SVQ Level 3 in Electrical Installation work or C&G 2365 diploma

Full UK driving license and willing and able to travel widely within UKProactive – finds the job, rather than waits for the job to appearAccountable – takes responsibility for his / her own job role and accountabilitiesCollaborative – works well with internal colleagues, external installers and customersEvolving – a self-starter who is keen to grow their skills, job-role and impact